FAQ's

What currency are the prices do I see in the site?
All prices are in GBP.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. The average time for orders will be around 6-12 days shipping. Express items will arrive within 4 days. International orders range from 7-15 days.

I am not in love with my order, can it be returned? What if there is an issue?
We do not accept returns or cancellations unless we agree on them. If you have any issues then give us a message and we will do our best to help you.

Can I cancel my order?
We do not accept cancellations. Orders are processed immediately.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply email us to let us know. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.